I know some people like to have a ‘homely’ atmosphere in their businesses (especially when working from home).I think that’s fine, in fact I thing it’s always a great idea to make the client or customer feel special, and make them feel ‘at home’ when they are conducting business in your office. But there is a line which needs to be drawn between having a homely atmosphere, and being inappropriate or unprofessional.
Obviously this made me very uncomfortable and, although my natural instinct would’ve been to sympathise and console her, I had to abort the conversational path she was wanting to meander down, and revert our attention back to the business at hand.
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I 100% agree with you, whether its a home business or not professionalism is vital. Business is business and in my eyes if you want to succeed then being formal, serious, professional and goal driven is key in my opinion
ReplyDeleteDefinitely, Daniel. I think some people mistake professionalism for arrogance, and then they act like jerks and treat people like dirt, and think they are being professional, or making sure everyone knows that they are in charge.
ReplyDeleteI believe you should still have that personal touch, but always keep in mind that first and foremost you are conducting business.
That is so true Wilson. As an author and business man, I can relate to how you said "Obviously this made me very uncomfortable and, although my natural instinct would’ve been to sympathise and console her, I had to abort the conversational path she was wanting to meander down, and revert our attention back to the business at hand". I hope more people discover your blog because you really know what you're talking about. Can't wait to read more from you!
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